STRATEGI PENGEMBANGAN UMKM MELALUI PENGUATAN PEMASARAN DIGITAL DAN BRANDING PRODUK UNTUK MENINGKATKAN DAYA SAING USAHA

  • Maskanah Institut Agama Islam Al-Zaytun Indonesia
  • Ahmad Tarmizi Institut Agama Islam Al-Zaytun Indonesia
  • M Adkha Rosadi Institut Agama Islam Al-Zaytun Indonesia
  • Yanto Supono Institut Agama Islam Al-Zaytun Indonesia
  • Tahrudin Institut Agama Islam Al-Zaytun Indonesia
  • Koharudin Institut Agama Islam Al-Zaytun Indonesia
  • Fitri Rachmiati Sunarya Institut Agama Islam Al-Zaytun Indonesia
Keywords: MSMEs; digital marketing; product branding; business development; community service.

Abstract

Micro, Small, and Medium Enterprises (MSMEs) play a vital role in promoting regional economic growth, creating employment opportunities, and improving community welfare. However, many business owners continue to face challenges in digital marketing, product identity development, business management, and market expansion, limiting their competitiveness. This community service program aimed to enhance the capacity of MSME owners through training and mentoring on digital marketing, product branding, business innovation, and business management across three partner MSMEs. The program employed a participatory approach consisting of needs assessment, interactive training, implementation mentoring, hands-on practice, and program evaluation. Participants actively engaged in developing digital promotional media, strengthening product identity, utilizing social media, and improving business management practices. The results demonstrated improved participants' understanding of digital marketing strategies, enhanced ability to utilize digital platforms for promotion, greater awareness of the importance of product branding, and strengthened capacity to manage their businesses in a more systematic manner. The program also encouraged MSMEs to adopt more structured promotional strategies, enabling them to expand market reach and improve business competitiveness sustainably.

 

References

Abed, S. S., Dwivedi, Y. K., & Williams, M. D. (2015). Social media as a bridge to e-commerce adoption in SMEs: A systematic literature review. The Marketing Review, 15(1). https://doi.org/10.1362/146934715x14267608178686

Ahmad, S. Z., Ahmad, N., & Abu Bakar, A. R. (2018). Reflections of entrepreneurs of small and medium-sized enterprises concerning the adoption of social media and its impact on performance outcomes: Evidence from the UAE. Telematics and Informatics, 35(1). https://doi.org/10.1016/j.tele.2017.09.006

Almansoori, S. I., Araci, Z. C., & Dweiri, F. (2025). A structural equation modeling approach to evaluating innovation dynamics’ effect on SME performance in the United Arab Emirates. Discover Applied Sciences, 7(5). https://doi.org/10.1007/s42452-025-06865-x

Amin, M., Gohar, M., & Ali, I. (2025). Impact of digital transformation on SME’s marketing performance: role of social media and market turbulence. Discover Sustainability, 6(1). https://doi.org/10.1007/s43621-025-01228-3

Bruce, E., Keelson, S., Amoah, J., & Bankuoru Egala, S. (2023). Social media integration: An opportunity for SMEs sustainability. Cogent Business and Management, 10(1). https://doi.org/10.1080/23311975.2023.2173859

Dwivedi, Y. K., Ismagilova, E., Hughes, D. L., Carlson, J., Filieri, R., Jacobson, J., Jain, V., Karjaluoto, H., Kefi, H., Krishen, A. S., Kumar, V., Rahman, M. M., Raman, R., Rauschnabel, P. A., Rowley, J., Salo, J., Tran, G. A., & Wang, Y. (2020). International Journal of Information Management Setting the future of digital and social media marketing research : Perspectives and research propositions. International Journal of Information Management, (June).

Dwivedi, Y. K., Ismagilova, E., Hughes, D. L., Carlson, J., Filieri, R., Jacobson, J., Jain, V., Karjaluoto, H., Kefi, H., Krishen, A. S., Kumar, V., Rahman, M. M., Raman, R., Rauschnabel, P. A., Rowley, J., Salo, J., Tran, G. A., & Wang, Y. (2021). Setting the future of digital and social media marketing research: Perspectives and research propositions. International Journal of Information Management, 59. https://doi.org/10.1016/j.ijinfomgt.2020.102168

France, S. L., Davcik, N. S., & Kazandjian, B. J. (2025). Digital brand equity: The concept, antecedents, measurement, and future development. Journal of Business Research, 192. https://doi.org/10.1016/j.jbusres.2025.115273

Indarwati, T. A., Nugrahanti, R. B., Widiastuti, T., & Fidyansari, D. (2025). Navigating digital frontiers: a systematic literature review of digital marketing strategies in SMEs across emerging and developed economies (2015-2025). Proceedings of Unesa ICONBIT, 2025.

Jing, H., Zhang, Y., & Ma, J. (2023). Influence of digital ambidextrous capabilities on SMEs’ transformation performance: The mediating effect of business model innovation. Heliyon, 9(11). https://doi.org/10.1016/j.heliyon.2023.e21020

Kalogiannidis, S., Kagioglou, F., Kalfas, D., & Kagioglou, A. (2025). Business communication strategies as an internal locus of sustainability in SMEs. A case study of Greece. Discover Sustainability, 6(1). https://doi.org/10.1007/s43621-025-00894-7

Khan, A. A., Wang, M. Z., Ehsan, S., Nurunnabi, M., & Hashmi, M. H. (2019). Linking sustainability-oriented marketing to social media and web atmospheric cues. Sustainability (Switzerland), 11(9). https://doi.org/10.3390/su11092663

Lestari, R. B., Sulastri, ‎, Shihab, M. S., & Andriana, I. (2024). Social Media Marketing and Its Impact on SMEs’ Business Performance. KnE Social Sciences. https://doi.org/10.18502/kss.v9i14.16121

Martin, M., & Vacca, F. (2018). Heritage narratives in the digital era: How digital technologies have improved approaches and tools for fashion know-how, traditions, and memories. Research Journal of Textile and Apparel, 22(4). https://doi.org/10.1108/RJTA-02-2018-0015

Mick, M. M. A. P., Kovaleski, J. L., & Chiroli, D. M. de G. (2024). Sustainable Digital Transformation Roadmaps for SMEs: A Systematic Literature Review. In Sustainability (Switzerland) (Vol. 16, Number 19). https://doi.org/10.3390/su16198551

Muis, I., Adhi, T. M., & Kamalia, R. F. (2024). The Impact Of Digital Marketing And Innovation On Marketing Performance Is Influenced Through The Development Of A Competitive Advantage. Revista de Gestao Social e Ambiental, 18(8). https://doi.org/10.24857/rgsa.v18n8-081

Mushi, H. M. (2024). Digital marketing strategies and SMEs performance in Tanzania: insights, impact, and implications. Cogent Business and Management, 11(1). https://doi.org/10.1080/23311975.2024.2415533

Nguyen, T. H. T., Pham, S. T., Phan, T. M., Cuc, T. K., Nguyen, N. G. H., & Do, T. D. (2023). Impact of digital transformation on SMEs’ innovation capability and business performance: The case of Vietnam. The International Journal of Business Management and Technology, 7.

Öztamur, D., & Karakadılar, İ. S. (2014). Exploring the Role of Social Media for SMEs: As a New Marketing Strategy Tool for the Firm Performance Perspective. Procedia - Social and Behavioral Sciences, 150. https://doi.org/10.1016/j.sbspro.2014.09.067

Opirman Waruwu, & Ambelina Henriques De Carvalho. (2026). Training On Processing Banana Stems Into Chips: Food Product Innovation Based On Local Potential In Hiliamuri Village. Haga : Jurnal Pengabdian Kepada Masyarakat, 5(1), 56-70. https://doi.org/10.57094/haga.v5i1.4932

Rupeika-Apoga, R., Petrovska, K., & Bule, L. (2022). The Effect of Digital Orientation and Digital Capability on Digital Transformation of SMEs during the COVID-19 Pandemic. Journal of Theoretical and Applied Electronic Commerce Research, 17(2). https://doi.org/10.3390/jtaer17020035

Salam, K. N., Aslim, S., Palinggi, P. P. H., Marsela, I., & Megawaty, M. (2025). Analysis of Effective Marketing Strategies in Facing Tight Competition in the Marketplace Global. Paradoks : Jurnal Ilmu Ekonomi, 8(2). https://doi.org/10.57178/paradoks.v8i2.1154

Saura, J. R., Palacios-Marqués, D., & Ribeiro-Soriano, D. (2023). Digital marketing in SMEs via data-driven strategies: Reviewing the current state of research. Journal of Small Business Management, 61(3). https://doi.org/10.1080/00472778.2021.1955127

Tisa Daka, & Harrison Daka. (2025). Effects of Consumer Preferences for Local vs. Imported Products on the Competitiveness of Small and Medium Enterprises in Zambia, A Case Study of Mtendere Compound. World Journal of Advanced Research and Reviews, 25(3). https://doi.org/10.30574/wjarr.2025.25.3.0683

Wardati, N. K., & Er, M. (2019). The impact of social media usage on the sales process in small and medium enterprises (SMEs): A systematic literature review. Procedia Computer Science, 161. https://doi.org/10.1016/j.procs.2019.11.207

Yendra, Y., Zakaria, Z., & Noy, I. (2024). The Impact of Digital Marketing on Local Businesses. Advances in Community Services Research, 2(1). https://doi.org/10.60079/acsr.v2i1.340

Zhou, Z., & Dai, S. (2024). Research on Online Marketing Strategies for Small and Medium-sized Enterprises in Wenzhou under the Background of Digital Economy. Frontiers in Business, Economics and Management, 15(3). https://doi.org/10.54097/v7h70m52

Published
2026-07-16
How to Cite
Maskanah, Ahmad Tarmizi, M Adkha Rosadi, Yanto Supono, Tahrudin, Koharudin, & Fitri Rachmiati Sunarya. (2026). STRATEGI PENGEMBANGAN UMKM MELALUI PENGUATAN PEMASARAN DIGITAL DAN BRANDING PRODUK UNTUK MENINGKATKAN DAYA SAING USAHA. Haga : Jurnal Pengabdian Kepada Masyarakat, 5(1), 117-138. https://doi.org/10.57094/haga.v5i1.5369